A lovingly crafted accessories shop by two sisters.


Shop Policies

Welcome to our shop policies!

Payment

For residents in New York, a 8.875% sales tax will be added to your purchase.

Shipping

The item will usually ship in 3-5 business days after your purchase. As each piece of Soluna Soluna’s jewelry is hand-finished, there may be delays or backorders. In the event that your jewelry is delayed, you will receive an email and an approximate ship time.

Soluna Soluna ships First Class Mail (3–5 business days) with tracking via the US Postal Service for $4.00 USD on all domestic orders plus $1.50 USD for each additional item. If you require expedited shipping, please contact us separately.

Refunds and Exchanges

All sales are non-refundable but we want you to love your jewelry. If for any reason, you are unsatisfied with the product, we will be happy to provide an exchange for you.

Please email us your reason for returning the order.Items must be returned in its original condition and packaging, within 7 days from the arrival date of your purchase. We cannot refund shipping charges on returned items.

Custom orders are not returnable.

Other

If you like a piece from our shop but prefer a different color or material, please drop us a note.

Privacy Policy

The information you share on this website and on the mailing list will not be sold, shared or traded.

Copyright

Copyright 2010–2014, All Rights Reserved. The content of this site and jewelry designs pictured are copyrighted under the United States copyright laws and are the property of Soluna Soluna, Inc.

Any Other Questions

If you have any additional questions, please do not hesitate to contact us at hello@solunasoluna.com.

We will try to respond within 24 hours of receiving your query.